Corporate Technologies Advantage

CTA is a full service call center located in Springfield, Missouri. We offer outsourcing for businesses in a wide variety of industries. We were founded on the core principle that if you take care of your family, your family will take care of you. Here at CTA, we treat every business partner, employee, and co-worker like a part of our own family. Because respect, caring for others, professionalism, determination, and integrity are some of our most important core values, we are able to provide friendly, professional solutions to companies who need contact center resources. CTA proudly meets the needs of nationwide businesses while still maintaining our small town values and caring about people.

Where We’ve Been

Paul Patton started his journey with CTA in 2007 with 3 employees and $0 in revenue. In 2008, Paul and his wife Lori became partial owners and began running all parts of the business. By 2008, the company had grown into a multi-million dollar company while maintaining the family first culture that our employees and clients know and love. In just 10 years, we have added many campaigns and expanded to employ 200+ people in Springfield and surrounding areas.

CTA has worked with unique clientèle ranging from local mom and pop businesses to Fortune 500 companies. CTA has successfully managed inbound, outbound, and customer service campaigns in diverse industries including life and supplemental insurance, hotel and travel booking, business to business marketing, technical support, and vacation sales. In 2013, Paul and Lori acquired sole ownership of CTA, and the business has continued to grow and thrive under their leadership.

Where We're Going

With an experienced management team operating under excellent ownership, CTA has a bright future ahead. Our current clients are experiencing such great success and growth that we have outgrown our current location’s capacity. This Summer, CTA is moving to a brand new building that features more than double the floor space of our current location. This will let us more than double the production seats, allowing for expansion across our current campaigns and the ability to service more new clients in the future. With this growth, CTA will proudly employ significantly more Springfield residents and make an even greater impact on Springfield and surrounding communities.

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Accountability - Workplace accountability begins with a state of mind. All must have clearly communicated goals. It is the commitment of the employee to deliver the value expected by the employer with no surprises. People do what they say will do and build credibility for themselves by holding themselves and each other accountable. Accountability comes full circle with appropriate feedback on whether the goal is met or not. Lack of accountability invites excuses. We make no excuses.